Terms & Conditions

TERMS & CONDITIONS

Effective Date: February 1, 2026
Company Name: Rooh Elixirs
Governing Law: United States

By accessing this website and purchasing products from Rooh Elixirs (“Company,” “we,” “our,” or “us”), you agree to be legally bound by these Terms & Conditions.

If you do not agree, do not use this website.

1. Cosmetic Use Only

All products sold by the Company are cosmetic products intended for external use only. They are not drugs and are not intended to diagnose, treat, cure, or prevent any disease.

You assume full responsibility for proper product use.

2. Assumption of Risk

By purchasing and using our products, you acknowledge:

  • You are voluntarily using the product at your own risk

  • You are responsible for reviewing ingredient lists for potential sensitivities or allergies

  • You will perform a patch test prior to first use

The Company is not responsible for allergic reactions, sensitivities, misuse, or failure to follow instructions.

3. FDA Compliance Statement

Statements made regarding our products have not been evaluated by the U.S. Food and Drug Administration.

Our products comply with the Federal Food, Drug, and Cosmetic Act as cosmetic products and are not intended as medical treatments.

4. Orders & Right to Refuse Service

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Cancel orders suspected of resale, fraud, or abuse

Prices and product availability may change without notice.

5. Intellectual Property

All content on this website — including branding, product formulations, product names, logos, text, graphics, and imagery — is the exclusive property of Rooh Elixirs and is protected under U.S. intellectual property laws.

Unauthorized use is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by law, Rooh Elixirs shall not be liable for:

  • Indirect, incidental, punitive, or consequential damages

  • Loss of profits or business interruption

  • Adverse reactions resulting from improper use

Our maximum liability shall not exceed the amount paid for the product purchased.

7. Indemnification

You agree to indemnify and hold harmless Rooh Elixirs from any claims, damages, losses, liabilities, or expenses arising from:

  • Your misuse of products

  • Your violation of these Terms

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

CAUTION & PRODUCT CARE

Product Safety Guidelines

Our formulations contain concentrated botanical ingredients.

  • For external use only

  • Avoid contact with eyes

  • Perform a patch test 24 hours prior to first use

  • Discontinue use if irritation occurs

  • Keep out of reach of children

  • Store tightly sealed in a cool, dry place away from direct sunlight

Shelf Life

For quality and safety, product is intended for use within 12 months of opening. Use beyond this period is at your own discretion and risk.

Consult a licensed healthcare professional before use if pregnant, nursing, or under medical care.

RETURNS & TRACKING

Return Policy

Due to the hygienic nature of cosmetic products, all sales are final.

We do not accept returns on opened, used, or tampered products.

Damaged or Incorrect Orders

Claims must be submitted within 48 hours of delivery confirmation and include photographic evidence.

If approved, resolution may include:

  • Replacement product

  • Store credit

  • Refund issued at our sole discretion

Shipping costs are non-refundable.

We reserve the right to deny any claim that does not comply with this policy.

Chargebacks filed without prior communication will be disputed with supporting documentation.

For information about your order, our products, or any other questions, email us at team@roohelixirs.com.

PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information.

Any data collected, such as your name, email, or purchase details, is used solely to:

  • Process orders

  • Communicate with you

  • Improve your experience

We do not share, sell, or rent your information to third parties.

By using our website or purchasing our products, you consent to this policy.

For questions or concerns, please contact us at team@roohelixirs.com.

DISCLAIMER

By purchasing from Rooh Elixirs, you acknowledge:

  • Individual results vary

  • Natural ingredients may vary in color, scent, or consistency

  • No guarantee of specific cosmetic outcomes is made

Use of our products constitutes acceptance of all terms outlined above.